With the current economic downturn, the importance of good credit management has been magnified and all companies credit management policies and procedures need to be reviewed and upgraded in order to avoid your company becoming a statistic of the poor economy.

The seminar will be an overview for Commercial Creditors. This is a half day seminar in CAPE TOWN to be held on the 16th FEBRUARY 2008, at 8.30am for 9am. It is aimed at commercial creditors (businesses who supply other businesses on credit).

1. Effective Credit & Collections policy

1.1   The goals of a credit policy

1.2    The Basics of drafting a credit policy

2. Due Diligence

2.1   Credit Application forms and standard terms and conditions of trade

2.2   Financial information

2.3   Credit bureaux

2.4   Industry Credit Groups

2.5   Impact of the National Credit Act on credit granting

3. Protecting your credit

3.1   The dangers of trading with Corporate entities and trusts

3.2   Surety ships

3.3    Other forms of securities

3.4   The dangers of debt relief applications into the NCA

4. Focus on the cash flow

4.1   Improving your Days Sales Outstanding (DSO)

4.2   Implementation of collection policy

4.3   Tools in client contact

4.4    “Good cop- bad cop” collections

4.5   Pro-active action

5. Using outside Assistance

5.1   Outsourcing first party collections

5.2   Bad debt hand-over policy

5.3   Attorneys vs. Debt collection agents

5.4   Legal options and tools

Presenter:  Brett Bentley of Bentley Attorneys and Bentley Credit Control (Pty) Ltd has been a practicing attorney since 1994, specialising in credit law and debt recovery. He has served as a director of the South African Institute of Credit Management and delivers seminars through out the country on various aspects of credit law, credit management and debt recovery.

Cost :               R 850 per person including finger lunch, coffee and non-alcoholic

Venue:             Old Mutual Business School Pinelands

Telephone :             0860 102049

Fax :                          086 671882

Email :                     sales@creditcontrol.co.za